Digital collections solutions

Focused on helping customers who are experiencing financial difficulties to take control.

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Collections Self-Service digital platform

A White label platform providing full end to end digital self service for collections and recoveries. Supporting a broad spectrum of organisations such as lenders, utilities and debt collection agencies.

  • Fully branded to fit seamlessly with your existing online look and feel.
  • Bringing a better experience for your customers in collections, through digital engagement in your brand.
  • Mobile first design.
  • Integration options to suit your needs whether through an API, file transfer or custom solution.
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Micro journeys

DebtStream micro journeys are focused on customer experience, promoting completion of a specific activity. Micro journeys are designed to be quick to access, and simple to use. Customers don’t need to register for an online account to use a micro journey.

  • Fully branded to fit seamlessly with your existing online look and feel.
  • Utilise journeys such as card payments, income and expenditure assessments through to payments plans within your existing customer journeys, or as part of your contact strategy.
  • Delivered by SMS or Email.
  • Plug and play service allowing for quick deployment.
  • Simply upload a file and get going today, or we can fully integrate to your existing platform through API's.
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Digital comms

Drive digital engagement using the right communication channel for the right customer. We can design and send engaging branded emails and SMS message content, increasing the levels of customer self-service across your operation.

  • Fully branded to fit seamlessly with your existing online look and feel.
  • Easy to get started with a file upload / download option.
  • Clear insights on customer engagement with your emails and SMS sent.
  • We can support you building out the design of your digital comms, see our services page for more information.
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How you get started

We have designed our product to be quick and easy to deploy, get in touch to discuss the implementation options below so we can find the best solution for your customers and business.

  • Fully integrate to your core system through APIs
  • File upload and download, quick to implement for proof of concept
  • Customised solution built to suit the needs of your business
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Get in Touch

We'd love to speak to you to show you how our solutions can support your customers, and help you reach your digital objectives.

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