Privacy policy

Introduction

This Privacy Policy explains how we use the information that is given when you visit our website. DebtStream is committed to ensuring that your privacy is protected. If you provide personally identifiable information when using our website please be assured that it will only be used in accordance with this privacy statement. DebtStream may change this policy in future, the policy in effect date will change accordingly. Keep in touch with this page to see future changes and ensure you are happy with them. The policy is in effect as of 21/08/2018.

What data we collect

During visiting our website a traffic cookie is used to uniquely identify your visit, we also obtain usage data including the IP address you visited from, the type of device i.e. desktop, each page visited, and information around time spent on our website.

If you complete the contact form to request a demo we ask you to provide your name and contact information including your email address.

How we process data

The traffic cookie is used to analyse which pages are being visited to help us improve our website. This information is used anonymously for analysis purposes. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

We use the IP addresses and usage information we collect with third party analytics services such as Google Analytics to help us identify potential clients who may be interested in our products and services. This is for the purposes of marketing in our legitimate interest. We do not collect data on, store data on, or identify individuals.

We use your name, and contact information you choose to share with us by your consent for the purposes of providing information to you about our products and services.

Third parties

We use services provided by Google Analytics and Hotjar to analyse use of our website.

Data protection

We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you under the Data Protection Act 1998. We do not charge a fee for this. If you would like a copy of the information held on you please fill in the form on the contact us page highlighting that it is a data request.