DebtStream is a digital ‘self-service’ debt collection platform offered through software as a service, enabling any businesses carrying credit, such as debt collection agencies, lenders, and utilities providers, to engage with their customers online under their own brand.

We work with businesses such as debt collection agencies, lenders, and utilities providers across consumer and commercial, to support them to drive self-service within collections and recoveries.

Our platform works through integrating our solution with your core system through APIs or other methods such as file based integration, then customers are on-boarded to our platform to enable them to manage their outstanding debt online at a time that suits them.

1. A team that knows your sector and importantly the challenges you face.
2. An approach that focuses on agility and collaboration, working together to keep improving outcomes for you and your customers.
3. A product set that will deliver higher levels of customer engagement through personalised customer-led journeys, dynamic lifecycle engagement prompts and nudges supported through a cycle of continuous test and learn.
4. Improved tangible outcomes of increased cash collections at significantly lower operational costs.