Driving Digital Collections

Streamline your collections capabilities with our white label platform, providing complete end-to-end digital self-service for collections and recoveries.

debtstream self service platform two screen

Driving Digital Collections

Streamline your collections capabilities with our white-label platform, providing complete end-to-end digital self-service for collections and recoveries.

debtstream self service platform two screen
Images of the debtstream self service platform

Self-Service Digital Collections Platform

A digital ‘self-service’ debt collections platform, enabling any businesses carrying credit, such as debt collection agencies, lenders, and utilities providers, to engage with their customers online under their own brand. Feature rich platform with a firm focus on user experience.

Why Digital Collections?

Digital communication is more important than ever within the collections and recoveries sector where customer engagement is at a premium. Recent data has shown that we have jumped forward about 5 years in consumer and business digital adoption since the start of the COVID pandemic.

 

The latest insights suggest that 75% of ‘new digital’ adopters will continue to use digital channels and this wave of ‘new digital’ customers will create a new expectation from consumers who will demand the ability to engage digitally.

0 %

of adults in the UK own a smart phone (aged 16-64).

0 %

make online purchases and pay bills online.

0 %

of UK population are now using online banking.

How the platform Works

Integrate our Platform through APIs, File exchange or a custom integration.

Customers manage their outstanding account online.

Drive customers to engage on our platform within your contact strategy.

Flexible and easy to configure for businesses for ongoing changes.

How our Core Product Works

Integrate our Platform to existing client systems​

Drive customers to engage on our platform​

Customers manage their debt online​

Flexible and easy to configure for businesses​

How our Core Product Works

Integrate our Platform to your existing systems

Customers manage their debt online

Drive customers to engage on our platform

Flexible and easy to configure for businesses

How our Core Product Works

Integrate our Platform to your existing systems

Customers manage their debt online

Drive customers to engage on our platform

Flexible and easy to configure for businesses

What are the Advantages?

The benefits of our products and services are extensive, the main areas are summarised below.

Customer Experience

Improved experience, giving customers the tools to take control of their financial situation.

Brand Consistency

Bringing a better experience for your customers in collections, through digital engagement in your brand.

Total Control

Code driven compliance and high configuration ability to adapt to changes.

Highly Configurable

Our platform allows you to take control of rules and the experience presented to your customers, enabling your strategy to continuously evolve.

Operational Efficiency

Enabling your customers to self-serve will reduce the demand and effort required in your operation, saving FTE and operational cost.

Revenue Benefit

Customers are choosing digital as a preferred way to engage. Revenue currently lost through traditional channels can be gained through the improved engagement that our digital products will provide to your customers.

Sneak peak of the platform 👀

You can have a high level view of the platform below, or book a demo to have one of the team walk you through the platform.

Some of the companies we work with​

Read our case study

How a Legal Services Giant achieves a 20% Increase in monthly gross collections.

After a wide review of the market, we embedded the DebtStream platform in our business and it has enabled us to drive higher collections rates and take on more accounts with no increase in resources while providing our customers with a far better experience when dealing with our company.

After a wide review of the market, we embedded the DebtStream platform in our business and it has enabled us to drive higher collections rates and take on more accounts with no increase in resources while providing our customers with a far better experience when dealing with our company.

Collections, Made Digital

Redefining customer-centric Collections & Recoveries solutions, driven by digital innovation.

By submitting this form, you agree to hear from DebtStream about our products and services (as per our terms and conditions and privacy policy).  You can unsubscribe at any time.

Read our case study

By submitting this form, you agree to receive promotional messages from DebtStream about its products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time by clicking on the link at the bottom of our emails.

Collections, Made Digital

Redefining customer-centric Collections & Recoveries solutions, driven by digital innovation.

By submitting this form, you agree to hear from DebtStream about our products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time.

By submitting this form, you agree to receive promotional messages from DebtStream about its products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time by clicking on the link at the bottom of our emails.