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The most significant opportunity as part of a collections contact strategy is to use a digital-first approach leveraging digital comms to drive engagement.
The most significant opportunity as part of a collections contact strategy is to use a digital-first approach leveraging digital comms to drive engagement.
Tuesday 24 August
Send communications directly to your customer mobile.
Hey, James, we have a offer for you...
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Technology has dramatically changed the debt collection industry landscape. Driving digital engagement using the right channel at the right time is more important than ever.
Digital communication is more important than ever within the collections and recoveries sector where customer engagement is at a premium. Recent data has shown that we have jumped forward about 5 years in consumer and business digital adoption since the start of the COVID pandemic.
The latest insights suggest that 75% of ‘new digital’ adopters will continue to use digital channels and this wave of ‘new digital’ customers will create a new expectation from consumers who will demand the ability to engage digitally.
of adults are internet users.
of people access the internet via their mobile device
make online purchases and pay bills online.
Integration and setup:
Total control:
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Collections, Made Digital
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By submitting this form, you agree to receive promotional messages from DebtStream about its products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time by clicking on the link at the bottom of our emails.
Collections, Made Digital
By submitting this form, you agree to hear from DebtStream about our products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time.
Read our case study
By submitting this form, you agree to receive promotional messages from DebtStream about its products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time by clicking on the link at the bottom of our emails.
