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Resources

Our resources section has great content including blogs, announcements, news and other insights on the Collections and Recoveries landscape.  Helping you to stay informed about the latest trends in collections strategy, digital within collections, collections technology and more. 

 

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News
Gareth Bailey

Zinc Group partners with DebtStream

We are excited to announce we are working with the Zinc Group who has selected DebtStream to power their digital collections capability, enabling customers to service their accounts through end-to-end self-service options.

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DebtStream partnership
Blog
Brett Ellis

The Importance of Partnerships in the SaaS Environment: A Focus on Debt Collections in EMEA, US, and Emerging Markets

Debt collections is a complex and highly regulated industry, with different challenges in different regions.
By partnering with SaaS software companies that specialize in debt collections, debt collections companies can tap into the expertise of software companies that have a laser-like focus on one specific area, providing a product set that is always being updated and upgraded based on the agile nature and specific focus of the software partner.

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Blog
Christopher Foglietta

What will AI’s role in digital collections be?

AI technology has the potential to revolutionise the collections industry by improving efficiency, accuracy, and effectiveness. However, the adoption of AI in collections activities is not without its challenges. Collections agencies must carefully consider the costs and potential risks associated with implementing AI technology, and must ensure that their collections agents are equipped with the skills and knowledge they need to work alongside AI-powered systems.

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Digital Debt Collection - Debtstream
Blog
Gareth Parry-Evans

What is going up in Collections?

2023 is definitely a challenging year in collections, in which the successful businesses will be those that have clear collections strategies, embrace omni channel collections and comply fully with regulatory requirements

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Redefining customer-centric Collections & Recoveries solutions, driven by digital innovation.

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Collections, Made Digital

Redefining customer-centric Collections & Recoveries solutions, driven by digital innovation.

By submitting this form, you agree to hear from DebtStream about our products and services (as per our terms and conditions and privacy policy).  You can unsubscribe at any time.

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