Engagement is everything in collections, and it is hard. Reach customers with outbound SMS, email, secure digital letters and micro journeys, all triggered via API or launched instantly from a file, with real-time insight into every open, click and outcome.
Combine SMS, email, digital letters and micro journeys into a single outbound engagement strategy, measured in real time.
Reach customers instantly with high-open-rate SMS, ideal for time-sensitive nudges, reminders and links straight into self-service journeys.
Send branded, responsive emails that carry richer messaging and clear calls to action, tracked end-to-end for engagement and outcomes.
Deliver secure messages and digital letters for formal or sensitive communications, keeping a compliant, auditable record of contact.
Trigger targeted, multi-step micro journeys that guide customers through the right next action across channels, automatically.
Fire any message or journey in real time through a single API, so engagement is driven directly by events in your systems.
See opens, clicks, deliveries and outcomes as they happen, so you can measure engagement and optimise contact strategy continuously.
Get live in days with a simple file upload, then move to real-time, event-driven engagement whenever you are ready.
Start engaging straight away by uploading a file, no integration required. Perfect for campaigns, backlogs and rapid pilots.
Drive outbound engagement in real time from your own systems, triggering messages and micro journeys the moment an event occurs.
A continuous loop of reach, engage, measure and optimise that keeps improving your collections performance.
Get in front of customers on the channels they respond to, with SMS, email and secure digital letters.
Move customers into action with micro journeys that guide them to self-serve, pay or make contact.
Track opens, clicks and outcomes in real time to understand exactly what is driving engagement.
Use live insight to refine timing, channel and messaging, continuously improving contact and resolution rates.
See how multi-channel, API-driven engagement with real-time insight lifts contact and resolution rates across your book.
Collections, Made Digital
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Collections, Made Digital
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