We are excited to announce that we are working with Lantern, which has selected DebtStream to power their digital collections capability, enabling customers to service their accounts through end-to-end self-service options.
Lantern Group is an award-winning debt purchaser that offers collections and resolution services for non-performing consumer credit. They support customers on their journey to repay their debt in fair, manageable ways, with a focus on treating customers respectfully and ethically.
We are delighted to be supporting them as they evolve their digital collections capability powered by the DebtStream platform, enabling Lantern to offer personalised self-service journeys across the collections and resolution lifecycle, empowering customers with total control of their account at their fingertips.
“ By integrating this technology, we’ve made it easier for customers to manage their finances while maintaining the level of tailored support and guidance they expect from us. It’s a significant investment in our mission to deliver ethical, accessible, and innovative debt recovery solutions. ”
“ We’re proud to partner with Lantern to deliver a digital solution that truly puts the customer first. With our platform designed to simplify and modernise the debt management process, Lantern’s commitment to innovation and customer-centricity aligns perfectly with our mission to create better outcomes for everyone involved in the debt recovery journey.”
We are excited to announce that we are working with Payment Assist, which has selected DebtStream to power their digital collections capability, enabling customers to service their accounts through end-to-end self-service options.
We are excited to announce that we are working with APN Group, which has selected DebtStream to power their digital collections capability, enabling customers to service their accounts through end-to-end self-service options.
On Episode 13 of our Unwrapped series Martin O’Donnell caught up with Martin from MEGA.AI
Focussing on the power of AI in improving the customer experience within collections, and discussing what is next for AI in collections.
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Collections, Made Digital
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Collections, Made Digital
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