DebtStream is pleased to announce a new strategic partnership with MEGA.AI, a leading provider of AI-powered voice technology for the collections industry.
This collaboration brings together MEGA.AI’s intelligent, voice-first solution with DebtStream’s digital self-service platform, offering a seamless, end-to-end experience for both contact centre agents and customers. The combined solution is designed to improve engagement, streamline operations, and deliver better outcomes across every stage of the collections journey.
MEGA.AI’s voice agents are purpose built for collections, capable of handling high-volume outbound contact, managing routine queries, and guiding customers through compliant payment journeys. When paired with DebtStream’s intuitive self-service tools, businesses can offer flexible, 24/7 customer support while reducing operational pressures on contact centres.
Improved customer experience through intelligent hand-offs between voice and digital journeys
Increased operational efficiency with automation of repetitive, high-volume tasks
Stronger compliance and quality assurance across all customer interactions
Scalable, end-to-end engagement from early-stage contact through to resolution
DebtStream’s partnership with MEGA.AI reflects a shared commitment to innovation, user-centric design, and building technology that makes a real difference for businesses, agents, and customers alike.
We’re excited to work alongside MEGA.AI to help reshape the future of collections.
"DebtStream and MEGA.AI share a vision for transforming collections through technology that’s intuitive, efficient, and customer-focused. Together, we’re enabling organisations to engage with customers in smarter, more supportive ways - raising the bar for what’s possible in our industry."
"At DebtStream, we are committed to continuously enhancing the value our platform delivers to both our clients and their customers. Our partnership with Mega.AI, a rapidly scaling voice AI platform, represents a significant step forward in transforming collections through cutting-edge technology. By integrating Mega.AI’s intelligent voice agents with our digital self-service collections platform, we are creating a truly seamless omni-channel experience, effortlessly bridging voice AI with digital self-service experiences. This collaboration is designed to drive better customer experiences and outcomes, ensuring every interaction is seamless, empathetic, whilst being compliant."
We are excited to announce that we are working with ARC Europe, which has selected DebtStream to power their digital collections capability, enabling customers to service their accounts through end-to-end self-service options.
We are thrilled to announce our partnership with Advantis Credit, which has chosen DebtStream as the platform to power their digital collections capability. This collaboration will enable Advantis customers to manage their accounts through a best-in-class, end-to-end self-service experience.
We are excited to announce that we are working with Lantern an award winning Debt Purchaser, which has selected DebtStream to power their digital collections capability. This will enable their customers to service their accounts through end-to-end self-service options.
Sign up to get updates on our products, industry insights and to keep in touch with what we are up to at DebtStream.
By submitting this form, you agree to hear from DebtStream about our products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time.
The Foundation Herons Way, Chester Business Park, Chester
Collections, Made Digital
By submitting this form, you agree to hear from DebtStream about our products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time.
By submitting this form, you agree to receive promotional messages from DebtStream about its products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time by clicking on the link at the bottom of our emails.
Collections, Made Digital
By submitting this form, you agree to hear from DebtStream about our products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time.
Read our case study
By submitting this form, you agree to receive promotional messages from DebtStream about its products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time by clicking on the link at the bottom of our emails.
