We are excited to announce that we are working with Payment Assist, which has selected DebtStream to power their digital collections capability, enabling customers to service their accounts through end-to-end self-service options.
Payment Assist is a fast-growing lender offering flexible financing solutions to help customers manage unexpected costs. Trusted by over one million customers, they provide simple, interest-free payment plans across a range of services including vehicle repairs, dental care, veterinary treatments, extended warranties, and more, making essential services accessible without financial strain.
We are delighted to be supporting them as they evolve their digital collections capability powered by the DebtStream platform, enabling Payment Assist to offer personalised self-service journeys across the collections and resolution lifecycle, empowering customers with total control of their account at their fingertips.
“ Our partnership with DebtStream is a key step in evolving the way we support our customers. By integrating their smart, intuitive platform, we’re able to manage customer journeys with greater efficiency, empathy, and transparency—delivering the kind of experience today’s consumers expect.”
“ We’re proud to be working with Payment Assist as they strengthen their digital collections capability. Their focus on delivering accessible, customer-friendly finance solutions aligns perfectly with our approach to digital collections, putting customers in control with intuitive, self-serve journeys. We’re excited to support their next phase of growth and to see how this partnership enhances the experience for their customers.”
We are excited to announce that we are working with APN Group, which has selected DebtStream to power their digital collections capability, enabling customers to service their accounts through end-to-end self-service options.
On Episode 13 of our Unwrapped series Martin O’Donnell caught up with Martin from MEGA.AI
Focussing on the power of AI in improving the customer experience within collections, and discussing what is next for AI in collections.
In our recent webinar with the CSA two of our Co-Founders Gareth Bailey and Martin O’Donnell talked about the background of DebtStream, why we exist and the current landscape in Collections.
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Collections, Made Digital
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Collections, Made Digital
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