Driving digital collections

Driving Digital Collections

Streamline your collections capabilities with our white label platform, providing complete end-to-end digital self-service for collections and recoveries.

Driving Digital Collections

Streamline your collections capabilities with our white-label platform, providing complete end-to-end digital self-service for collections and recoveries.

Self-Service Digital Collections Platform

A digital ‘self-service’ debt collections platform, enabling any businesses carrying credit, such as debt collection agencies, lenders, and utilities providers, to engage with their customers online under their own brand. Feature rich platform with a firm focus on user experience.

Drive dynamic messaging for customers to drive engagement across the collections lifecycle.
Make payments, through card, Open Banking and other methods.
Complete an income and expenditure assessment to understand the customer's affordability, linked to Open Banking.
Setup a payment plan to help the customer get back on track.
A range of other self-service options to drive digital engagement within collections and recoveries.
Personalise your customers experience, driven by data.
Designed based on substantial collections industry experience.

Why Digital Collections?

Digital communication is more important than ever within the collections and recoveries sector where customer engagement is at a premium. Recent data has shown that we have jumped forward about 5 years in consumer and business digital adoption since the start of the COVID pandemic.

The latest insights suggest that 75% of ‘new digital’ adopters will continue to use digital channels and this wave of ‘new digital’ customers will create a new expectation from consumers who will demand the ability to engage digitally.

0 %

of adults in the UK own a smart phone (aged 16-64).

0 %

make online purchases and pay bills online.

0 %

of UK population are now using online banking.

How the platform Works

Integrate our Platform through APIs, File exchange or a custom integration.

Customers manage their outstanding account online.

Drive customers to engage on our platform within your contact strategy.

Flexible and easy to configure for businesses for ongoing changes.

How our Core Product Works

Integrate our Platform to existing client systems

Drive customers to engage on our platform

Customers manage their debt online

Flexible and easy to configure for businesses

How our Core Product Works

What are the Advantages?

The benefits of our products and services are extensive, the main areas are summarised below.

Sneak peak of the platform 👀

You can have a high level view of the platform below, or book a demo to have one of the team walk you through the platform.

Some of the companies we work with

Read our case study

How a Legal Services Giant achieves a 20% Increase in monthly gross collections.

After a wide review of the market, we embedded the DebtStream platform in our business and it has enabled us to drive higher collections rates and take on more accounts with no increase in resources while providing our customers with a far better experience when dealing with our company.

Managing Partner, Legal Services Firm

“ After a wide review of the market, we embedded the DebtStream platform in our business and it has enabled us to drive higher collections rates and take on more accounts with no increase in resources while providing our customers with a far better experience when dealing with our company. ”

Managing Partner, Solicitor Firm