DebtStream and Policy in Practice are delighted to announce their new partnership, set to transform the landscape of debt collection and benefits support. With 11 million people in the UK unable to pay their bills and credit cards innovative solutions are much needed.
Designed to help people in arrears from early to later stage debt, DebtStream is a digital self service platform with comprehensive self-service collections capabilities. The integration of Policy in Practice’s award winning Better Off Calculator into its self service platform will empower consumers to see what benefits and support they may be missing out on so they can optimise their income.
The new integration into the digital customer journeys gives customers accessing the DebtStream platform access to Policy in Practice’s benefits calculator which is recommended by GOV.UK. The Better Off Calculator is used by around 10,000 people every month and puts around £720 million into people’s pockets each year.
“ £19 billion of available support going unclaimed at any time is inconceivable, let alone during a cost of living crisis. One in ten families are missing out on much needed help. Innovative solutions such as this are vital to maximise support to those who may be struggling with debt repayments.”
“ This partnership marks an exceptionally exciting collaboration for DebtStream. By merging our services, we can deliver a substantial value proposition to consumers, offering a digital home for efficient and effective debt collection and easy access to unclaimed support—all accessible through the multi-award winning DebtStream platform.”
In our recent webinar with the CSA two of our Co-Founders Gareth Bailey and Martin O’Donnell talked about the background of DebtStream, why we exist and the current landscape in Collections.
On Episode 11 of our Unwrapped series Martin O’Donnell caught up with AJ Davison from Acquired.com.
Focussing on the power of payments in improving the customer experience within collections, and touching on AI including Apple Intelligence.
On Episode 10 of our Unwrapped series Martin O’Donnell caught up with AJ Davison and George Boot from Acquired.com for a joint Podcast.
Over the last year, DebtStream and Acquired.com have formed a strong innovative partnership that continues to grow!
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Collections, Made Digital
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Collections, Made Digital
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