Transforming Collections at Wright Hassall

Driving Digital Collections

A case study on how Wright Hassall a law firm based in the West Midlands went through a digital transformation resulting in a huge shift towards self-service.

 

Wright Hassall overview:
  • Offers full life cycle collections and recovery services.
  • Operates across various sectors including lenders and utilities businesses.
  • The firm was established over 170 years ago.

 

You can download the full Case Study below

Discover how #Wright Hassall:

  • Improved the customer experience for customers in collections.
  • Went through a digital transformation moving towards a digital first approach.
  • Achieved huge shifts in customer engagement resulting in:
0 %

Increase in the volume of new arrangements being set.

0 %

Increase in overall monthly gross collections.

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Collections, Made Digital

Redefining customer-centric Collections & Recoveries solutions, driven by digital innovation.

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Collections, Made Digital

Redefining customer-centric Collections & Recoveries solutions, driven by digital innovation.

By submitting this form, you agree to hear from DebtStream about our products and services (as per our terms and conditions and privacy policy).  You can unsubscribe at any time.

Read our case study

By submitting this form, you agree to receive promotional messages from DebtStream about its products and services (as per our terms and conditions and privacy policy). You can unsubscribe at any time by clicking on the link at the bottom of our emails.