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On Episode 13 of our Unwrapped series Martin O’Donnell caught up with Martin from MEGA.AI
Focussing on the power of AI in improving the customer experience within collections, and discussing what is next for AI in collections.
On Episode 11 of our Unwrapped series Martin O’Donnell caught up with AJ Davison from Acquired.com.
Focussing on the power of payments in improving the customer experience within collections, and touching on AI including Apple Intelligence.
On Episode 10 of our Unwrapped series Martin O’Donnell caught up with AJ Davison and George Boot from Acquired.com for a joint Podcast.
Over the last year, DebtStream and Acquired.com have formed a strong innovative partnership that continues to grow!
Our host, Martin O’Donnell, is joined by Steve Coppard, an expert with extensive experience in collections and recoveries across various sectors including over 20 years in the public sector.
So, grab yourself a brew, slap on those headphones, and let’s delve into some insightful discussions whilst you rock on with your day!
AI technology has the potential to revolutionise the collections industry by improving efficiency, accuracy, and effectiveness. However, the adoption of AI in collections activities is not without its challenges. Collections agencies must carefully consider the costs and potential risks associated with implementing AI technology, and must ensure that their collections agents are equipped with the skills and knowledge they need to work alongside AI-powered systems.
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Collections, Made Digital
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Collections, Made Digital
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