We are excited to announce that we are working with APN Group, which has selected DebtStream to power their digital collections capability, enabling customers to service their accounts through end-to-end self-service options.
APN Group offers collections and resolution services for the private and public sectors, with a core focus on private parking.
We are delighted to be supporting them as they evolve their digital collections capability powered by the DebtStream platform, enabling APN Group to offer personalised self-service journeys across the collections and resolution lifecycle, empowering customers with total control of their account at their fingertips.
“ APN Group’s mission is to resolve debt the right way by empowering our partners, colleagues, customers and clients to do things differently. By partnering with DebtStream we’re complementing our existing brands with unparalleled services built from the ground up. We do this by bringing together brilliant minds and removing the limitations they’ve previously worked within to deliver something truly ground-breaking. ”
“ APN Group stands out in the collections and recovery sector for their innovative thinking and strong focus on customer centric solutions. We’re thrilled they’ve chosen DebtStream to help elevate their digital collections capability. It’s been a pleasure working closely with their team, and we’re excited to support the positive transformation underway in their operations. With DebtStream, APN Group is well positioned to strengthen their core pillars of efficiency, scalability, and personalised customer experiences.”
On Episode 13 of our Unwrapped series Martin O’Donnell caught up with Martin from MEGA.AI
Focussing on the power of AI in improving the customer experience within collections, and discussing what is next for AI in collections.
In our recent webinar with the CSA two of our Co-Founders Gareth Bailey and Martin O’Donnell talked about the background of DebtStream, why we exist and the current landscape in Collections.
On Episode 11 of our Unwrapped series Martin O’Donnell caught up with AJ Davison from Acquired.com.
Focussing on the power of payments in improving the customer experience within collections, and touching on AI including Apple Intelligence.
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Collections, Made Digital
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Collections, Made Digital
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