In this episode, our Co-Founder Martin O’Donnell joins one of our partners on the 1st episode of their newly launched podcast Beyond Now.
🎙 Grant Evans and George Boot, our valued partner from Acquired to discuss all things collections, payments and customer experience within the debt collection industry
Areas covered include:
👉 Why it is more important than ever to give customers frictionless payment options
👉 How digital adoption continues to increase across every sector and how collections is no different
👉 Can open banking payments help lower processing costs and give more choice to customers when making payments?
👉 Are too many payment options a bad thing for customers?
Give this episode a watch or listen here on our partners site where you’ll be able to see future episodes, or you can watch the video below:
DebtStream and TCN are delighted to announce their new partnership, set to transform the contact centre experiences for collections operations. The partnership aims to elevates both agent and customer experiences through enabling businesses across call centre technology, through to customer self-service.
DebtStream and Acquired.com are delighted to announce their new partnership, set to transform the payments experience for customers in debt.
Our host, Martin O’Donnell, is joined by Steve Coppard, an expert with extensive experience in collections and recoveries across various sectors including over 20 years in the public sector.
So, grab yourself a brew, slap on those headphones, and let’s delve into some insightful discussions whilst you rock on with your day!
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Collections, Made Digital
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Collections, Made Digital
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