Wright Hassall a Solicitors firm that offers collections and recoveries services across various sectors including lenders and utilities businesses has selected DebtStream to power their digital collections capability giving customers end to end self-service options.
Wright Hassall’s debt collection operation was keen to enhance their digital self-service capability. Working closely with the Wright Hassall team, DebtStream provided the platform to deliver tailored and personalised journeys for their customers through its digital collections solution. The platform provides increased levels of customer engagement whilst also helping to create operational efficiencies. Wright Hassall can now replicate their business strategies and controls seamlessly within the DebtStream digital product which means they can deliver a truly synchronised customer-experience.
“ Providing the customer with a positive digital journey and enhancing our reach were vital components to this project. After a wide review of the market, we were delighted to partner with DebtStream. Gareth and the team have developed a very flexible and impressive product that allows customers to fully manage their account online. This is all done with individual client level strategies which allow for complete control by us which maximise opportunity. We are delighted with the results so far and already have plans to further evolve our digital capability with DebtStream, which is very exciting. ”
“ Wright Hassall are a forward thinking business, with a strong brand and reputation in the industry. We are delighted they have chosen us to provide their digital collections capability, and it has been great working with their team to implement our solution.”
DebtStream is pleased to announce a new strategic partnership with Data on Demand, a UK-based consumer data and tracing specialist that helps organisations verify identity, enrich contact details, and identify customer vulnerability with precision.
DebtStream is pleased to announce a new strategic partnership with MEGA.AI, a leading provider of AI-powered voice technology for the collections industry.
We are excited to announce that we are working with ARC Europe, which has selected DebtStream to power their digital collections capability, enabling customers to service their accounts through end-to-end self-service options.
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The Foundation Herons Way, Chester Business Park, Chester
Collections, Made Digital
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Collections, Made Digital
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