In this episode, our host Martin O’Donnell is joined by:
🎙 Nasdeep Purewal, an expert in Credit to discuss all things credit, collections and supporting vulnerable customers across the life cycle.
Areas covered include:
👉In the last few years, we have seen a huge increase in new lending models available for consumers and businesses coming to market, from BNPL to new approaches to consumer loans.
👉 How can you support customers who fall behind and are in a vulnerable situation.
👉 How data continues to be crucial as the credit landscape evolves.
You can check out the episode below:
In our recent webinar the speakers discussed what technology innovation is coming that could change the face of collections over the next five years, and ask will people still be involved as collections agents, or will a combination of digital and AI have taken over?
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