DebtStream and Policy in Practice are delighted to announce their new partnership, set to transform the landscape of debt collection and benefits support. With 11 million people in the UK unable to pay their bills and credit cards innovative solutions are much needed.
Designed to help people in arrears from early to later stage debt, DebtStream is a digital self service platform with comprehensive self-service collections capabilities. The integration of Policy in Practice’s award winning Better Off Calculator into its self service platform will empower consumers to see what benefits and support they may be missing out on so they can optimise their income.
The new integration into the digital customer journeys gives customers accessing the DebtStream platform access to Policy in Practice’s benefits calculator which is recommended by GOV.UK. The Better Off Calculator is used by around 10,000 people every month and puts around £720 million into people’s pockets each year.
“ £19 billion of available support going unclaimed at any time is inconceivable, let alone during a cost of living crisis. One in ten families are missing out on much needed help. Innovative solutions such as this are vital to maximise support to those who may be struggling with debt repayments.”
“ This partnership marks an exceptionally exciting collaboration for DebtStream. By merging our services, we can deliver a substantial value proposition to consumers, offering a digital home for efficient and effective debt collection and easy access to unclaimed support—all accessible through the multi-award winning DebtStream platform.”
DebtStream and TCN are delighted to announce their new partnership, set to transform the contact centre experiences for collections operations. The partnership aims to elevates both agent and customer experiences through enabling businesses across call centre technology, through to customer self-service.
DebtStream and Acquired.com are delighted to announce their new partnership, set to transform the payments experience for customers in debt.
Our host, Martin O’Donnell, is joined by Steve Coppard, an expert with extensive experience in collections and recoveries across various sectors including over 20 years in the public sector.
So, grab yourself a brew, slap on those headphones, and let’s delve into some insightful discussions whilst you rock on with your day!
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Collections, Made Digital
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Collections, Made Digital
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